Supervision Skills

Current Leaders or New Promotions to Leadership

New hires in your organization present a unique opportunity to establish good culture and habits. Many companies fail to provide thorough orientation training or any orientation training at all. This 8 hour course hosted in person or virtually, covers all the necessary orientation tasks to ensure that your new supervisors start off on the right foot.

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HOW TO COMMUNICATE EXPECTATIONS

Middle management oftentimes has to receive difficult messages from the top and communicate that down to their teams. We teach your supervisors how to take challenges and communicate that effectively to their teams.

BUILDING POSITIVE MOMENTUM

Sometimes work can be an uphill battle. We help your supervisors with tricks to build positive momentum, even with seemingly impossible goals. We teach them how to stay positive and how to drive successful results.

WHAT MAKES A GOOD LEADER?

What are the key characteristics of a good leader? What makes a bad leader? We help your supervisors understand key principles of leadership and practice team building exercises and communicating difficult messages.

CONFLICT RESOLUTION

Inevitably, there will be conflict within your new supervisor's team. We give them tools to quickly cut conflict off at the pass and turn it into positive results. We've seen teams become stronger out of conflict and we teach your leaders how to channel negative energy into positive results.

What do we discuss?

EMOTIONAL INTELLIGENCE AS A LEADER
TEAM SUCCESS / SUPERVISORY FAILS
TEAM BUILDING EXERCISES
COACHING, COUNSELING & DISCIPLINARY ACTIONS
TEAM PERSONALITIES AND DYNAMICS

SUCCESS METRICS

After completing this course, students should

Help your team increase their ownership and accountability
Cut negativity off at the pass
Successfully communicate messages from Leadership to their team (even if those messages are tough to deliver)
Build influence and accountability within their teams
Learn about what makes a good team supervisor or leader and practice leadership skills

Supervision Skills

Current Leaders or New Promotions to Leadership

What do we discuss?

EMOTIONAL INTELLIGENCE AS A LEADER

TEAM SUCCESS / SUPERVISORY FAILS

TEAM BUILDING EXERCISES

COACHING, COUNSELING & DISCIPLINARY ACTIONS

TEAM PERSONALITIES AND DYNAMICS

Other Key Topics

SUCCESS METRICS

After completing this course, students should

Help your team increase their ownership and accountability

Cut negativity off at the pass

Successfully communicate messages from Leadership to their team (even if those messages are tough to deliver)

Build influence and accountability within their teams

Learn about what makes a good team supervisor or leader and practice leadership skills